FAQ Summercamps & courses

How does the consultation work?

The more detail you can give us about what you are looking for, the better we can advise you. Just fill out our application form or give us a call. We will discuss your aims and wishes and send you details of a selection of suitable schools and courses.


How do I book a language course?

You can either fill in the registration form of the selected school/camp and email it to us, or you can call us and we will process the booking by phone.



What does the consultation cost?

We offer our consultancy service to you practically free of charge. No matter which language school and/or camp you choose, you will never pay more than the original list price. If an optional personal meeting with DBIS takes place in the application process, and DBIS has to make travel expenses, the client will be charged for these expenses. If the booking takes place solely based on phone or email contact a small administration fee will be in place.



When do the language courses start?

Most of the English courses and camps for school students take place during the holidays, especially in the Easter, summer and autumn holidays. However, there are some offers which are available throughout the year. The language courses usually start on Mondays, and the arrival, depending on the school, should be on the Saturday or Sunday before the course starts. Some language schools choose arrival days during the week, in order to avoid travelling on the weekends which results in cheaper flights. Some special courses have fixed dates, which we will inform you about during our consultation.



How long is a language course?

The minimum duration for most language courses is one week – however, we recommend you to stay at least two weeks, because the learning success is notably higher then. In particular, courses taking place at boarding schools have a minimum duration of two weeks.



Which course intensity do you recommend?

The course hours should not be less than 15 hours per week, which would be three hours per day. We can offer language courses for every intensity level, ranging from 10 to 35 hours per week, according to your wishes.



Can I book on short notice?

We can recommend you last-minute teenager courses; however, it is recommendable to book as early as possible. In contrast to adult courses, places for children and teenager programmes are limited. Therefore, if you wish to book a summer course you should book it by March, in order to have the choice between different offers and programmes. We will immediately check availability and can inform you about free places very quickly.


Can you offer discounts?

The prices for children and teenager courses are essentially higher than comparable adult courses, since the supervision is much more intensive and results in more costs for the schools. Additionally, most of the exceptional programmes are regularly fully booked, which gives the language schools less incentives to offer discounts. However, we can make you some special offers, if for example more than one child is going to the same school – simply let us know!

How does the school supervise my child?

The rules for minors are much stricter in the UK than in any other European countries. Minors can actually never be unsupervised. The safety regulations and rules of conduct for children and teenagers are strict and the language schools are legally bound to enforce them. Schools that neglect those rules lose their official accreditation through the British Council. Thus, it is self-interest of the schools to make security a priority. Locally your child will be looked after by teacher staff and mentor of the language school. During the social activities programme, the students are constantly taken care of by mentors and Activity leaders. Depending on the age of the children and on the school or language institute, the student-mentor ratio is about 1 to 6 for the younger ones and 1 to 15 for the older ones. Thus, your child always has a contact person who is available to help with questions and problems.



How does the accommodation at a boarding school work exactly?

Boarding schools always offer full board, accommodation and social activity programme in one. In nearly all schools, the transfer from the airport is included or bookable at an additional charge. As well as the teachers, there are also English-speaking caretakers who look after the students outside of the lessons. Accommodation takes place in dorm rooms, according to age, there are also some offers with single rooms, especially for teenagers older than 16 the accommodation is strictly separated by gender.



How much pocket money does my child need?

The meals are included in nearly all schools, therefore the children and teenagers only need money for ice-cream, additional beverages, phone calls home or souvenirs. Certainly the amount depends on the age and habits. 50 Pound or even less per week with full board accommodation are quiet generous. If lunch is not included in the price, approximately 3-4 Pounds should be added on.



Can you help me book the flights?

Certainly, we can help you find the best/ cheapest flights, you only have to book the flights yourself, since we only are a consulting agency. When is the best time for arrival? This depends on the school. Many schools have fixed arrival and departure days, which you have to consider. An arrival beside the set days is often connected with an additional charge, which is not worth a cheaper flight ticket.
Generally, you should assure that departure and arrival times are at reasonable hours. It is best to arrive in the morning or midday and depart in the afternoon, which leaves enough space for transfers.



Is there a transfer from the airport?

In most of the children and teenager courses the transfer is mandatory. However, it is possible that those are charged additionally. In some language schools transfer is inclusive, when specific airports and arrival and departure times are considered when booking. In this case our detailed consultancy helps to clarify the conditions. Either way, it has to be guaranteed that your child is directly welcomed at the airport by a staff member of the school and is safely taken to the host family or boarding school. The younger students are directly picked up at the gate, whereas the older students meet at an assembly point at the airport. The students will also be taken to the airport for their departure flights. Some airlines offer an accompany service for minors at an additional charge. Here the child will already be greeted at the departure airport and guided throughout the flight and arrival. The school staff member has to be known by name before, in order for the transfer to function. Especially when younger children have never been on a plane before, it makes sense to book this service. On the other hand, some Airline Companies allow children from the age of 12 to travel without needing an extra service.